Privacy Notice
Last updated: 23rd May 2026
0. Introduction
Alderton Clerical, Caseworker and Administrative Services Limited ("we", "us", or "our") is committed to protecting your privacy. This privacy notice explains how we handle your personal information when you visit our website or contact us.
1. Who We Are
- Company name: Alderton Clerical, Caseworker and Administrative Services Limited
- Email address: info@alderton-clerical-administrative.com
- Postal address: 124 City Road, London, EC1V 2NX, United Kingdom
We do not have a designated Data Protection Officer (DPO). If you have questions about your data, please contact us using the email address above.
2. What Personal Data We Collect
We collect very little personal data. Specifically:
| Data Type | When do we collect it? |
|---|---|
| Your name | When you complete our contact form |
| Your email address | When you complete our contact form |
| Your message content | When you complete our contact form |
| Your IP address | Automatically by our web server (temporarily, for security) |
We do not collect:
- Payment information (payments are handled separately, not through this website)
- Login credentials (we do not have user accounts)
- Browsing history or behaviour (we do not use analytics or tracking cookies)
3. How We Collect Your Data
You provide your data directly to us when you:
- Fill in the contact form on our website
- Send us an email directly
- Call or write to us
Our web server automatically records your IP address when you visit the site. This is standard for all websites and is used only for security and troubleshooting. We do not use this data to identify you personally.
4. Why We Collect Your Data (Legal Basis)
We rely on legitimate interests as the legal basis for processing your data. Specifically:
| Purpose | Why it is legitimate |
|---|---|
| To respond to your enquiry | You have asked us a question. We need your contact details to answer it. |
| To keep a record of our correspondence | So we can refer back to our conversation if you contact us again |
| To maintain website security | IP addresses help us block malicious traffic |
We do not use your data for:
- Marketing (unless you explicitly ask us to)
- Automated decision-making or profiling
- Selling to third parties
5. How Long We Keep Your Data
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 1 year |
| Email correspondence | As long as we have an active relationship, then 2 years |
| Ip address logs | 30 days |
After the retention period ends, we delete or anonymise your data.
6. Who We Share Your Data With
We do not sell or rent your data.
We may share your data with limited third parties only when necessary:
| Third party | What they access | Why |
|---|---|---|
| Our website hosting provider | Server logs (IP addresses) | To keep the website running securely |
| Our email provider | Your name and email address | To send and receive messages |
| Google LLC / Google Ireland Limited | IP address, location data, device information | To display the office location map (Google Maps) |
All third parties are contractually required to keep your data secure and use it only for the purposes we specify.
We will never share your data with:
- Marketing agencies
- Data brokers
- Other law firms or solicitors (unless you ask us to, in the context of providing our services)
Google Maps
Our website uses Google Maps to display the location of our virtual office. When you visit a page containing Google Maps, your browser may connect directly to Google's servers.
Google may collect your IP address, location data, device information and usage data. This data processing is governed by Google's own privacy policy.
Google's privacy policy: https://policies.google.com/privacy
Google's terms of service: https://maps.google.com/help/terms_maps/
Google Maps is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (for users in the European Economic Area and the UK).
For users in the UK and European Economic Area, Google will only set cookies and collect data after you have given your consent via our cookie banner.
7. Where Your Data Is Stored
Your data is stored on secure servers located in Switzerland.
Switzerland is recognised by the UK government as having "adequate" data protection laws, meaning your data receives the same legal protection as it would in the UK. We do not transfer your data outside Switzerland or the UK without ensuring appropriate safeguards are in place.
8. Your Legal Rights
Under UK data protection law (UK GDPR), you have the following rights:
| Right | What it means |
|---|---|
| Right of access | You can ask us for a copy of the personal data we hold about you. This is called a Subject Access Request (SAR). |
| Right of rectification | You can ask us to correct inaccurate or incomplete data. |
| Right to erasure | You can ask us to delete your data in certain circumstances (e.g., if we no longer need it). |
| Right to restriction | You can ask us to pause processing your data in certain circumstances. |
| Right to object | You can object to us processing your data for direct marketing (we do not do any marketing). |
| Right to data portability | You can ask us to send your data to another organisation in a machine-readable format. |
How to Exercise Your Rights
To make a request, please email us at: info@alderton-clerical-administrative.com
We will respond within one month (30 calendar days). We may ask you to verify your identity before releasing any data.
Most requests are free. We may charge a reasonable fee if a request is manifestly unfounded or excessive.
9. Cookies
Our website uses only essential cookies. These are necessary for the website to function (e.g., to remember your cookie preferences). Essential cookies do not require your consent under UK PECR.
We do not use:
- Analytics cookies (e.g., Google Analytics)
- Marketing or tracking cookies
- Third-party advertising cookies
- For more details, please see our Cookie Policy.
10. Children's Privacy
Our services are intended for legal professionals and businesses. We do not knowingly collect data from anyone under the age of 18. If you believe a child has provided us with data, please contact us and we will delete it.
11. Changes to this Privacy Notice
We may update this notice from time to time. If we make material changes, we will update the "Last updated" date at the top of this page.
12. How to Complain
If you are unhappy with how we have handled your data, please contact us first at info@alderton-clerical-administrative.com. We will do our best to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO):
- Information Commissioner's Office
- Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- Telephone: 0303 123 1113
- Website: https://ico.org.uk